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End Your Customer Journey on a High Note
When you think of collections, you might picture a pushy credit agency trying in vain to contact those who don’t pay their bills. Handling B2B collections this way is a difficult task because it often...
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How Can Automation Help Your Order to Cash Cycle? Maximizing Cost Savings and...
Your order to cash cycle is something you’ve recently realized is too complicated lately due to continual dependence on paper-based systems. We’ve recently written about the struggles related to O2C...
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When Customer Service Errors Impact Billing And Collections
When there’s an error in order entry, it can wreak havoc on your billing and collections team. If one of your customer service representatives makes a mistake, it can disrupt your supply chain,...
View ArticleTrends & Developments in the E-Invoicing Market
Interview with Bruno Koch, Billentis What is the status quo and which trends do you see in the e-invoicing market? As a market analyst, I have monitored the worldwide market for close to 20 years. The...
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Motivating Customer Payment via a Payer Rating System
Unfortunately, getting customers to pay their invoices (and on time) can be a challenge. There’s no sure-fire way to get them to pay every time, on time —but there are ways to motivate them. One way is...
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[Infographic] A Brief History of Payment Methods
We are excited to share a blog post from SlimPay today. This post features an infographic on the history of payment methods that evolved alongside civilizations. Click here to see the full infographic
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7 Strategies to Reduce DSO and Improve Cash Flow
Days Sales Outstanding (DSO) is a common measure for how long it takes a company to collect on an invoice. The goal is to simply have the lowest DSO possible and quickly recover payment on accounts...
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How Technology Plays a Role in Order-to-Cash Success
Whether its customers calling in about late shipments or your warehouse accidentally shipping incorrect items, sales order disputes can impact customer satisfaction. Order disputes can arise as a...
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Are Stone Age AR Processes Costing You Customers?
If your organization still manages accounts receivable (AR) the same way it did 20 years ago, there’s a good chance it’s operating well below peak efficiency and profitability. Your company could be...
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3 Lessons the NBA Can Teach Collections Management About Analytics and the...
Exactly one week ago, the National Basketball Association (NBA) tipped off its 72nd season. The league is in a good place. It just had, arguably, its most interesting offseason to date. Young,...
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Is a Collections Forecasting Tool on Your Holiday Wish List?
Year end is right around the corner — do you have the ability to estimate the collectability of accounts receivable for the remainder of 2017? If not, you may want to put a collections forecasting...
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Why Finance Leaders Should Kill Spreadsheets
Capturing and handling data from accounting solutions to ERP systems has certainly evolved. We’ve moved from information viewed on printed pages to cloud-based business intelligence (BI) tools. With...
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8 Accounts Receivable Management Strategies That Might Just Get You Promoted
Despite what a lot of accounts receivable (AR) leaders may still believe, “We have an ERP/accounting system” is not a viable credit and collections management strategy. Not in 2018, anyway. Other...
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How Girl Scouts Can Help You Grow Your Business (No Excuses)
I was at the grocery store a couple weeks back shopping for the necessities. After checkout, I headed for the exit and there was a table of Girl Scouts selling their cookies. Since I was a kid, there...
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Automated Delivery of Customer Invoices to AP Portals
Options for customer invoice delivery continue to modernize as companies experience the fruits of digital transformation. We have come a long way with invoice delivery methods — things are faster,...
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Today’s a Good Day for Automation
Most companies face a wait time receiving customer payments that could range anywhere from 30 to 90 days to even longer. Payment delays not only cause anxiety for the collections management team, but...
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How Trek Bicycle Improved the Global Customer Experience with Automated...
Trek Bicycle started out in 1976 with 5 people in a barn in Southern Wisconsin making bicycles. Today, it’s the largest bicycle company in the U.S. with 16 international distribution centers and...
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Stop Money From Slipping Through the Cracks: Making Collections Management Easy
Positive cash flow is what keeps businesses running smoothly, leaving it up to collections management to turn money that’s owed into money in the bank. Sounds easy, right? Not so much. Many AR...
View ArticleTop 3 Credit to Cash Automation Projects for 2019
Finance leaders who are currently budgeting for automation projects and planning for transformational change in 2019 have an opportunity to make a significant impact based on the types of projects they...
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RPA, AI and Machine learning – What’s the Difference? [Series]
Many organizations focus on maximizing efficiencies of all processes in a business. Business executives, consultants and technical leaders are tasked to seek out technology advances to improve...
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